Providing care and support when you need it the most Providing care and support when you need it the most

What Happens When Someone Dies?

In Hospital

If the death occurs in hospital, the hospital staff will contact the person named by the deceased as next of kin. This may be, but need not be, a relative. The hospital will advise whether it is possible for a doctor to issue the medical certificate, and when this will be available for collection. If a doctor who has treated the deceased is unable to issue a death certificate the death will be reported to HM Coroner for that district.

Please note that hospital bereavement offices are usually only open during normal working weekdays.

At Home or in a Nursing Home

If the death was expected, contact the doctor who attended the deceased during their final illness, if the death occurred at a Nursing Home the staff will contact the doctor. If the doctor can certify the cause of death you will be given:


If death is sudden or unexpected, you should contact the following people:

If there is any reason to suspect that the death was not due to natural causes, do not touch or remove anything in the room. The death may be referred to the coroner.

For advice contact us as soon as possible.

The Coroner is involved

In any of the following circumstances the doctor may report the death to the coroner:

If the person who has died has not been seen or treated by a doctor within the last 14 days or has been admitted into hospital less than 24 hours before they died the death must be reported to the coroner.

For advice contact us as soon as possible.

Registering a Death

All deaths must be registered in the area where it occurred, although it is possible to give the information in another area. The process of registering a death involves a short interview with a Registrar in a Registrars Office. The main registrars offices in Doncaster, Worksop and Retford are as follows:

Doncaster Register Office,
Civic Office,
Tel 01302 735222

The Register Office,
Memorial Avenue,
S80 2BP
Tel 0300 500 8080

Notts County Council Offices,
Chancery Lane,
DN22 6DG
Tel 0300 500 8080

Consultations with registrars are by appointment only and you must produce the relevant information and documents to register a death. Personal information about the deceased required includes their full name and address, their date of birth, details of location and time of death, and their occupation if applicable. If the deceased is a married woman her maiden name is also required as well as her husband’s full name and occupation.

You will also need to produce the ‘certificate of cause of death’, more commonly known as the death certificate. The death certificate is given to you by a GP or hospital doctor.

In the event a coroner is involved, the issuing of a death certificate can be delayed. A coroner is involved when there is to be a post mortem examination or inquest into the death.

A death certificate will not be issued until the coroner has conducted the examination or inquest. This can take some time and can have an effect on the funeral plans.

Only certain people can register the death. These include any relative of the deceased, any person present at the death, any person who lives in the house where the person died, or any person arranging the funeral, other than the funeral director.

On completion of registering a death the registrar will issue you with two certificates. One of these is a white certificate to be filled out and given to the social security office in the area the person has died. The other certificate is green and should be given to W.E. Pinder & Son Funeral Directors as soon as possible.

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W.E Pinder & Son an independent family run Funeral DirectorsW.E Pinder & Son an independent family run Funeral Directors

"When my husband died just a few days before Christmas, I could not have found a better undertaker than John Pinder. He was very professional, sensitive to my needs and that of my family, and provided exactly what we wanted - a dignified, respectful and somehow joyful send-off for my husband. I have already booked my own funeral with W.E. Pinder & Son"

Mrs Mary E Trevena

We cannot thank John Pinder enough for all his invaluable help during the very sad time of losing our sister Lesley, he is professional at all times and nothing is a bother, it is lovely how a man in his profession has such an approachable warm manner. Lesley was very specific in her funeral plans and John was paramount in making them happen, for this we will be forever thankful.

Janice & Steve

I had no previous experience or knowledge of what I had to do in my situation. I am so pleased that I chose Pinders Funeral Directors as they took all the problems that arose,  worked through the options I had, and sat down with me to help me feel comfortable with my decision. Within a day I felt as though they were part of my family and this made me feel very assured that my wishes would be upheld. My husband was given the highest respect and was lovingly cared for. Jaquie was our dedicated member of the team and I felt very comfortable with her dealings with us. John Pinder was always on site, and made himself visible, even coming to my assistance when my vehicle broke down, this made me feel confident in the fact that they really are a family run business. If you are looking for a caring, professional funeral director who will give your loved one the dignity and respect they deserve, yet never forgetting the loved ones left behind then I can highly recommend W.E. Pinder & Son

Sylvia Mulligan

Fantastic company! After the support given to my family especially my mum who practically moved into pinders while my dad was there almost 2 years ago. ..i have nothing but gratitude for you all. You made a very difficult time bearable and for that we are forever in your debt. So much to say but not enough space. Thank you John and everyone xxxx

Sarah B A Bracha

Perfect funerals carried out for my late wife and previously our late son. They really are kind, wonderful and caring people. Very professional in every aspect. Cannot praise them enough.

John Frankland

From the first time we met John to arrange pre-paid funerals for my my parents he was very professional and caring. Unfortunately we had to call on John's services sooner than we expected when my father passed away suddenly. From the first phone call to John after the death to the after care we received, he was excellent in making what was a very sad and difficult time easier for the family especially mum. Thank you John.

Kathryn Brown

John Pinder and his team were compassionate, responsive and had a great attention to detail. This made organising Mum's funeral very easy, which was much appreciated.

Paul Winstanley

W E Pinder were compassionate, professional, respectful and helpful. John Pinder guided us through a very distressing period with tact and kindness. We will be forever grateful.

Simon Michell

Many thanks to John Pinder and all his staff. I would highly recommend their services. My mother Joan Flaherty was looked after with such care , respect and impeccable kindness. The whole day was excellent, thank you John and all your team. Every little detail was organised for us.

Kathleen Machin

My family have relied on Pinders before. They provide an outstanding service at the time when every decision is difficult. I highly recommend them.

Yvonne Huntridge

Excellent service from the beginning. Caring and supportive and looked after my dad very well

Claire Moorhouse

John and his staff are the most caring, considerate people you could care to meet. The service they provide is personal and your needs are the most important factor to them at a very distressing time. I have no hesitation in recommending W E Pinder, a five star service.

Christopher Tuffrey

I can highly recommend john pinder and sons . John himself gives great attention to the smallest detail Thereby relieving the stress of organising the funeral . And indeed John is always approachable with any queerie and will meet all your requirements . A True independant compassionate funeral director who believes in family values . Thank you John for all your hard work .

Steven Cusworth

The whole day went without a hitch all of Pinders staff were very professional at all times and very courteous which made the whole day run very smooth It was a very distressing day for all of my family as you can imagine but in reflection it was clear we had made the right choice Thank you John and your team

John Barrett

An excellent professional service. No detail left out and full care given to all the family. Would recommend to anyone.

Paul Readhead

Brilliant from start to finish. Couldn't recommend John & his team more highly. Although I don't want to see them again for a while !!!!!!

David Boyne

John Pinder has provided me and my family with excellent service. He pre-empts your needs, takes care of everything and inspires confidence in the whole process. The funeral had the perfect balance of solemnity, gravitas and good humour. John and his company is simply a class act. Thank you for everything. Neil McCallion

Neil McCallion

John was able to set the right tone for the whole process, was thoughtful in his communication, helpful and caring to both my Dad who'd died and to those of us left behind. The dignity he afforded Dad when he walked the hearse from the house a significant distance to the main road was not something that was discussed but was a real comfort. The normal world should slow down or stop and be respectful of this significant moment and the dignified procession was beautifully carried out. The flag for the coffin was a lovely touch. Thank you

Cath Basilio

The family found Mr John Pinder to be a caring and compassionate man who acted with professionalism at all times. He took care of all our needs and looked out for me at my most vulnerable. I will never forget his kindness and thank him for all his help and support during this difficult time.

Joan Bailey

There are no words to describe how beautiful mums funeral was, we are so happy with the service we were given. John went above and beyond to accommodate everything for us and took alot of stress and pressure from myself and my father. Nothing was too much trouble. John is a lovely, warm hearted man too. Very kind, caring and genuine.

Charlene Jackson

Would definitely recommend W E Pinder, faultless. Helped make a difficult time a little bit easier by ensuring we had all the information needed to make the right decisions. I especially liked the family feel the business had to it, made you feel that they had a bit more care and compassion for your loved one in the most difficult time.

Zoe Owen

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